We stand behind every order.
In the unfortunate event that you need to return an item, please contact us within fourteen (14) days of receiving your package. Send email requests to - firstname.lastname@example.org or by phone 303-704-8536. For questions outside the US, please call +31 404 022 757
Buyer is responsible for the return shipping cost.
Please contact us for a return authorization number (RA#). Write this RA# on the outside of your package so we can efficiently process your refund.
All returned items must be in the same condition as they were when you received them.
There is a 10% restocking fee for items returned that are not the fault of Lake Cycling. For size exchanges there is no restocking fee.
Please send your returns to:North and South America:
Lake Cycling Inc. 4403 Newport Ave, San Diego, CA 92107, USA
Europe, Middle East, Africa:
Lake Cycling International BV, Torenallee 20, 5617 BC, Eindhoven, The Netherlands
Lake Cycling International Asia, KDS logistics, Hong Kong