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Warranty Policy

Our warranty policies reflect a fair shake for all parties involved.

MTB shoes:

Guaranteed for 2 (two) year from the date of purchase against manufacturer defects, workmanship and detective materials. Documentation showing purchase date and pictures of the defect are required. All warranty claims are subject to approval by Lake or and authorized Lake Dealer. If warranty is granted, Lake will decide to either replace or repair the shoes.

Road shoes:

Guaranteed for 2 (two) year from the date of purchase against manufacturer defects, workmanship and detective materials. However this guarantee does not apply to those products that have been misused or hardware that has been improperly installed. Documentation showing purchase date and pictures of the defect are required. All warranty claims are subject to approval by Lake or and authorized Lake Dealer. If warranty is granted, Lake will decide to either replace or repair the shoes.

Crash Replacement Policy:

The crash replacement policy applies for the first 2 years after your purchase. Documentation showing purchase date is required.

  • First year: 50% discount on a new pair
  • Second year: 25% discount on a new pair

If you have any questions or want to contact us directly, please email us at info@lakecycling.com or call: (US) +1 (844) 400-LAKE; or: +31 404 022 757

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